Ethics and conduct



Information, data and drawings relating to an operator’s safety management system are viewed in the course of an OutdoorsMark audit. 

Skills Active and the OutdoorsMark auditors understand that this material is to be held in strict confidence and not disclosed to third parties without the prior written consent of the operator. 

Skills Active has contractual agreements with its staff and the OutdoorsMark auditors relating to confidentiality. 

OutdoorsMark auditors are required to conform to the OutdoorsMark Auditors’ Code of Conduct.



OutdoorsMark aims to be objective, independent and impartial. 

OutdoorsMark does not allow commercial, financial or other pressures to compromise impartiality. 

The OutdoorsMark programme is concerned with auditing an operator’s safety management system. Certification decisions are based on objective, verifiable evidence gathered during the audit process. 

OutdoorsMark does not offer consultancy services to individual clients nor specific, tailored advice that might assist an operator to gain certification. 

The New Zealand outdoors sector is relatively small and consequently, risks to impartiality are possible. Skills Active staff and OutdoorsMark auditors are required to declare their interest if a risk to impartiality presents itself. This risk assessment process is ongoing. 

If it is determined that a declared interest would present a risk to the impartiality of the audit, the risk is eliminated or minimised. 

An independent panel reviews the certification activities of OutdoorsMark and particular attention is paid to risks to impartiality.


Code of Conduct

Skills Active will require its auditors and technical experts to agree to a Code of Conduct that requires them to: 

1 Act professionally and report findings in a consistent and unbiased manner e.g. to not communicate false, erroneous, or misleading information that may compromise the integrity of the audit. 

2 Act in accordance with the New Zealand Adventure Activities Certification Scheme requirements and guidelines, and with AS/NZS/ISO 19011:2011. 

3 Discuss or disclose any information to a third party relating to an audit outside the scheme, only when required by law, or when authorised by the client. 

4 Only provide audit services which are within their scope of competence, and to correctly represent their own, or any other individual’s qualifications, competence, or experience. 

5 Disclose to the certification body any current or prior working or personal relationships that may be seen as an actual or perceived conflict of interest, or that may influence their judgement. 

6 Not enter into any activity that may conflict with the best interests of JAS-ANZ or the certification body, or that would prevent the auditor performing their duties objectively. 

7 Adhere to the requirements of the Health and Safety at Work Act 2015, the Health and Safety at Work (Adventure Activities) Regulations 2016, and all other relevant legislation, regulations, guidelines, codes, and good practice standards. 

8 Not promote or represent any business interest, or any entity with which they have an interest or may have an interest, while conducting audits. 

9 Not accept any inducement, commission, gift, or any other benefit from any interested party while conducting audits. 

10 Not act in any way that would prejudice the reputation of WorkSafe NZ, JAS-ANZ, or the certification body. 

11 Cooperate fully with any inquiry in the event of a complaint about their performance as an auditor or technical expert, or any alleged breach of this Code. 

12 Accept that operators have the freedom to select and change their certification body, and not to place any undue influence on operators when they are making a decision in this respect. 

13 Refrain from making any adverse comments about WorkSafe NZ or any auditors or auditing firms, or certification bodies, including JAS–ANZ assessors. 

14 Respect adventure activity participant and staff rights during the course of an audit.